Shipping.
Shipping.
All orders are typically dispatched within 24 hours (1 business day) from the time of purchase. However, please be aware that during periods of high sales or when order volumes are exceptionally high, it may take a bit longer for us to process and ship your order.
Rest assured, we are committed to keeping you as informed as possible regarding the status of your order, to the best of our knowledge. Our team is working diligently to ensure your order reaches your doorstep as quickly as possible. Thank you for your understanding and patience during these peak times
Billie Jo offers:
- Free standard shipping on all Australian orders over $150 AUD
- Free express shipping on all Australian orders over $250 AUD
- Free standard International shipping on International orders over $150 USD.
*Please note AusPost is experiencing delays in some areas of Australia. We highly recommend opting for express shipping if you need your parcel by a certain date to avoid disapointment.
Tracking details will be emailed to you once your order has been dispatched. Please allow up to 24 hours for your tracking to update in the carrier's system. Please note that we are unable to ship to P.O Boxes outside of Australia.
FREE Standard Shipping is offered for all orders over $150 AUD and FREE Express Shipping is offered for all orders over $250 AUD.
All orders are shipped via Australia Post, with an estimated delivery of 2-8 business days.
Orders under $100 can either choose AusPost Standard or Express shipping. Please refer to the table below formore details.
Please Note: Delivery carriers are not enforcing signature on delivery due to social distancing practices. We are unable to guarantee we can provide proof of delivery.
FREE International Shipping is available for USA orders over $150 USD.
We ship our products to the USA via DHL and AusPost. Standard AusPost delivery takes 7-22 business days and DHL takes 3-14 business days.
International orders may also incur additional costs including import duties and taxes. Customs and import charges are to be paid by the customer and are not the responsibility of Billie Jo. If you would like to know more please contact your local government office or customs to obtain correct information.
FREE Standard Shipping is available on New Zealand orders over $150 NZD.
We ship our products to New Zealand via Australia Post. Standard delivery to New Zealand customers takes 8-12 business days.
International orders may also incur additional costs including import duties and taxes. Customs and import charges are to be paid by the customer and are not the responsibility of Billie Jo. If you would like to know more please contact your local government office or customs to obtain correct information.
FREE International Shipping is available for UK orders over £150 GDP.
We ship our products to the UK via DHL and AusPost. Standard AusPost delivery takes 7-22 business days and DHL takes 3-14 business days.
International orders may also incur additional costs including import duties and taxes. Customs and import charges are to be paid by the customer and are not the responsibility of Billie Jo. If you would like to know more please contact your local government office or customs to obtain correct information.
FREE International Shipping is available for Europe orders over $150 USD.
We ship our products to Europe via DHL and AusPost. Standard AusPost delivery takes 7-22 business days and DHL takes 3-14 business days.
International orders may also incur additional costs including import duties and taxes. Customs and import charges are to be paid by the customer and are not the responsibility of Billie Jo. If you would like to know more please contact your local government office or customs to obtain correct information.
FREE Standard Shipping is available on all rest of world orders over $150 USD.
We ship our products internationally via Australia Post and DHL.
International orders may also incur additional costs including import duties and taxes. Customs and import charges are to be paid by the customer and are not the responsibility of Billie Jo. If you would like to know more please contact your local government office or customs to obtain correct information.
SHIPPING RATES
We have a few shipping options depending on where you are in the world. Please refer to the table below for shipping and arrival estimates.
| Country | Method | Cost | Delivery Time |
| Australia | AusPost Standard |
Orders under $150 AUD - $8.49 Orders over $150 AUD - FREE |
2-7 Business Days *up to 12 business days for NT & WA |
| Australia | AusPost Express | Orders under $250 AUD - $11.99
Orders over $250 AUD - FREE |
1-3 Business Days *2-4 Business Days for NT & WA |
| New Zealand |
DHL or AusPost |
Orders under $150 NZD - $12
Orders over $150 NZD - FREE |
3-12 Business Days |
| United States | DHL | Orders under $150 USD - $38 USD
Orders over $150 USD - FREE |
3-14 Business Days |
| United Kingdom | DHL | Orders under £150 GDP -£30
Orders over £150 GDP - FREE |
3-14 Business Day |
| Rest of World |
DHL |
Orders under $150 USD - $38 USD Orders over $150 USD - FREE |
3-14 Business Day |
PLEASE NOTE: The above time-frames are estimates provided by our shipping providers. Sometimes delivery delays occur.